Gozali Support

Questions, problems or ideas: write to hello@gozali.app and we will answer within a few days.

Common questions

• How does the egg hatch? A friend joins your pack, and two of you feed it with a photo on the same day. It hatches when that day ends.
• What if I can't do my habit one day? Use a rest day or the joker from the pack screen ("Not today?"), or pause the pack from its settings when you go away for a few days. The pet isn't hurt.
• The camera doesn't open. Gozali needs the camera to feed the pet. Allow it in your phone's Settings, under Gozali.
• Notifications don't arrive. Allow them in your phone's Settings, under Gozali, and check the reminder time in the app's Settings.
• Reporting a photo: tap ⋯ on the photo and choose Report photo. We look at every report within 24 hours.
• Blocking someone: press and hold them in the members row of the pack, or tap ⋯ on one of their photos. You can unblock people in the app's Settings.
• Deleting your account: in the app, Settings → Delete account. Your account and your data are deleted right away.